Bilingual Customer Service Representative
Company: Florida One Insurance
Location: Brandon
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Join Florida One Insurance as a
Full-Time Bilingual Customer Service Representative Are you
passionate about helping people and fluent in both English and
Spanish? Step into a dynamic, customer-focused role at Florida One
Insurance , where your communication skills and dedication to
service will be truly valued. As a Full-Time Bilingual Customer
Service Representative , you'll work onsite in a fast-paced
environment, directly supporting our diverse client base. You'll
solve insurance-related issues, answer questions, and guide
customers through their policies-making a real impact in their
lives. Your bilingual skills will be key in creating strong,
trusting relationships with clients from all backgrounds. ????
Compensation & Benefits We offer a competitive salary ranging from
$42,600 to $92,000 per year , based on your experience and
performance. Plus, enjoy a comprehensive benefits package,
including: Medical, Dental & Vision Insurance Life Insurance Paid
Time Off Support and guidance through the insurance licensing
process Opportunities for growth and development About Florida One
Insurance With over a decade of experience, Florida One Insurance
Agency specializes in personalized auto insurance solutions. Our
team of dedicated agents is committed to helping clients navigate
the complexities of insurance with confidence. We prioritize trust,
transparency, and exceptional service-every time. Our Mission: To
empower our clients with the knowledge and support needed to make
informed decisions, building lasting relationships along the way.
Your Role as a Bilingual Customer Service Representative Each day
brings something new. Your responsibilities will include:
Responding to customer inquiries via phone, email, and in person
Assisting with policy updates, claims, and general insurance
questions Providing clear, empathetic support in both English and
Spanish Collaborating closely with our agent team to ensure a
seamless customer experience Maintaining accurate records and
documentation You'll be the friendly voice our clients
trust-especially during stressful times-making empathy, patience,
and professionalism essential to your success. What We're Looking
For To thrive in this role, you should bring: Fluency in English
and Spanish (verbal & written) Excellent verbal and written
communication skills A strong sense of empathy, professionalism,
and customer service Problem-solving ability and attention to
detail Adaptability in a fast-paced environment A collaborative,
team-oriented mindset Take the Next Step in Your Career If you're
ready to grow in a rewarding customer service role and make a
difference in your community, we'd love to hear from you. Apply
today and become part of a team that puts people first-every
day.
Keywords: Florida One Insurance, Palm Harbor , Bilingual Customer Service Representative, Customer Service & Call Center , Brandon, Florida
