Call Center Sales Representative
Company: SPECTRUM
Location: Lake Mary
Posted on: April 2, 2026
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Job Description:
This role requires the ability to work lawfully in the U.S.
without employment-based immigration sponsorship, now or in the
future. Join Spectrum and unlock your potential with competitive
pay starting at $18/hour, plus lucrative incentives that can bring
top performers to an annual salary of over $70,000 a year! And
that’s not all, enjoy free and discounted Spectrum services like
internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales
and Customer Solutions Representative, you'll leverage your skills
to retain valued customers and upsell our top-tier services. You'll
play a pivotal role in enhancing customer satisfaction and driving
revenue growth. Your contributions will directly impact our success
and strengthen customer loyalty. What our Sales and Customer
Solutions Representatives Enjoy Most About the Role Actively
supporting efforts to simplify and enhance the customer experience
while maintaining high levels of professionalism and courtesy.
Meeting or exceeding customer solutions activity goals using
effective telephone-based techniques to retain customers.
Responding promptly and efficiently to inbound calls, meeting call
handling metrics, and addressing billing inquiries, pricing, and
service complaints. Mastering order processing within the billing
system for retained accounts, new sales, and account lookups.
Demonstrating proficiency in explaining products and services, with
a thorough understanding of competitors, to effectively retain and
re-sell to customers. Working Conditions Normal office environment.
Required Qualifications Education High school diploma or equivalent
Experience 6 months of customer service or phone sales experience
to enhance customer satisfaction and retention Technical Skills
Knowledge of cable communications products: TV, internet, and
telephone Skills & Abilities Strong English communication skills
Flexibility for variable hours, including weekends and holidays
Adaptability and problem-solving in dynamic environments Preferred
Qualifications 1 years of call center experience zrsm2 LI-WG1
CRT110 2026-72077 2026 Here, our employees don’t just have jobs,
they're building careers. That’s why we offer a comprehensive pay
and benefits package that rewards employees for their contributions
to our success, supporting all aspects of their well-being at every
stage of life. A qualified applicant’s criminal history, if any,
will be considered in a manner consistent with applicable laws,
including local ordinances. Get to Know Us Charter Communications
provides superior communication and entertainment products for
residential and business customers through the Spectrum brand. Our
offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond
our connectivity solutions, we also provide local news, programming
and regional sports via Spectrum Networks and multiscreen
advertising solutions via Spectrum Reach. When you join our team,
you’ll be keeping our customers connected to what matters most in
41 states across the U.S. Watch this video to learn more. Grow Your
Career Here We’re committed to growing a workforce that reflects
the customers and communities we serve – providing opportunities
for employment and advancement to all team members. Spectrum is an
Equal Opportunity Employer, including job seekers with disabilities
and veterans. Learn about Life at Spectrum.
Keywords: SPECTRUM, Palm Harbor , Call Center Sales Representative, Customer Service & Call Center , Lake Mary, Florida
