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Assistant Front Office Manager

Company: Innisbrook Resort
Location: Palm Harbor
Posted on: December 4, 2019

Job Description:

POSITION OBJECTIVE Oversee the daily operations of the Front Office department. Ensure front desk and communications meet minimum standards for guest satisfaction. Act as the main contact for hotel guests and other hotel departments in the absence of the Front Office Manager. ESSENTIAL JOB FUNCTIONS -- Ensure efficient guest registration, check out, telephone services and tram/bell operations.-- -- Direct and train all staff in the department.-- -- Assist in new-hire and on-going training.-- -- Direct and assist in organizing breaks, ensuring that all work is completed efficiently and according to schedule. -- Review current day---s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. -- -- Check status of departures on a daily basis.-- Be a leader and a role model to all Service Professionals--

Keywords: Innisbrook Resort, Palm Harbor , Assistant Front Office Manager, Executive , Palm Harbor, Florida

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