Director Of Operations

Company: Nationwide Title Clearing, Inc.
Location: Palm Harbor
Posted on: March 15, 2020

Job Description:

Nationwide Title Clearing, Inc. (NTC) is an award-winning, expert research and document service provider in the residential mortgage industry for 26 years. We provide services to most of the nation's largest mortgage lenders, servicers and investors and our documents are recorded in over 3700 county jurisdictions nationwide. NTC's mission is to deliver the highest level of accuracy in document processing and research services that protect homeowners and assist the mortgage banking industry, while also preserving the nation's land records. Our thorough training models are designed to advance our employees and help them be successful in their positions. NTC truly is a company with which you can grow a successful career. NTC has been voted as a Top 100 Workplace by the Tampa Bay Times, a Top 100 Private Employer by the Tampa Bay Business Journal and the Inc. 5000 Fastest Growing Private Companies four years in a row, among many others.


We are looking for a Director of File Services to join our Team! The Director of Vault Services is responsible for running the production of receipt, intake, inventory, scanning, and our secure vault storage of all collateral files in the department. The position is also responsible for maintaining client deadlines and working with the Vice President of File Services to enhance the area. This is a full time, salary position, Monday-Friday 8:30 AM - 5:00 PM. Once employees are out of their initial training period, we offer a flexible schedule which allows you to arrive any time between 7:00 and 9:00 AM, and leave between 3:30 and 5:30 PM.

Duties also include but are not limited to the following: Manage day to day delivery of products. Development and management of business operating plan with focus on efficiency and operational effectiveness.Provide leadership and training to build an effective and high performing team. Implement statistics and quality standards to ensure products are exceeding expectations.Maintain up-to-date operational procedures.Proactive collaboration with other internal areas for resolution of escalated or complex. issues, complaints, or compliance issues.Plan and organize departmental structure based on demand and capacity of operations.Manage multiple overlapping projects at a time.Supervision of 3 managers.Oversight of several lead employees and up to 80 junior level employees.Lead operational managers to success on daily, weekly, monthly, and annual targets related to the achievement of overall company goals. Develop and improve operating systems to improve process flows. Perform any other job duties as assigned. Identify, correct, and handle issues as they arise.
Job Requirements:Management experience with a proven track record of building an efficient and effective teamA prior background in Mortgage and Loan processing, post-closing and/or real estate is beneficial; however, we do provide training for applicants without this specific industry experience. Proven work experience as a "best practices" warehouse/distribution managerProficient working with MS Office (Word, Excel and Outlook), advanced MS Excel knowledge preferred Ability to extract data to prepare reports for tracking and to conduct/provide presentations/data to senior managementAbility to run many overlapping projects at one time and achieve client SLA'sStrong decision-making and problem-solving skillsProfessional communication and excellent team building skillsProblem Solving skills and attention to detailAbility to manage resources to meet multiple deadlinesMust be well organizedAble to take, follow and disburse directions from seniors.Able to work overtime and weekends if needed.Ability to manage production flow in a fast paced environment.



NTC offers the following benefits:
Insurance after 60 days of employment (Health, Dental, Vision, & Life)7 Paid Holidays after 90 days401K after 6 months with partial company matchingCompany Paid Life InsurancePTO begins accruing on the first day of employment, and is available for use after the 90 day employment anniversary. PTO days are accrued as follows: Your first and second year you will accrue 10 days per year.Each year between the 3rd and 9th you will accrue 15 days per year.Each year between the 10th and 19th you will accrue 20 days per year.And from 20 years onward you will accrue 25 days per year. We are a Florida Drug Free workplace. All candidates must be able to pass a pre-hire drug screening, as well as a full criminal background check.
Nationwide Title Clearing is an Equal Opportunity Employer and Drug-Free Workplace. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.

Keywords: Nationwide Title Clearing, Inc., Palm Harbor , Director Of Operations, Executive , Palm Harbor, Florida