Golf Services Manager
Company: Innisbrook Resort
Location: Palm Harbor
Posted on: September 19, 2023
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Job Description:
POSITION OBJECTIVE
Provides a positive, high level of service to golf customers by
working with each golf group or tournament coordinators to ensure
successful completion of each event.
ESSENTIAL JOB FUNCTIONS
-Coordinates each golf group, tournament from the initial planning
stages until the completion of the event.
-Acts as a liaison between golf group contact and the resort
departments to ensure all needs are met.
-Facilitates needs of golf group contacts and VIP's regarding room
reservations/housing area, golf starting times, food and beverage,
transportation, amenities and special requests.
-Advises the Head Golf Professional, golf staff and grounds staff
of future events in order to facilitate property coordination of
special set-up requirements, staffing levels and any other
operational requirements that exceed normal operating
procedures.
-Develops and maintains contacts with new golf groups, previous
golf groups, golf tournaments or events that maybe conducted by
local business, civic organizations, and charity groups to promote
future sales.
-Maintains thorough understanding of golf operations, course
rotation, tournament play, and tee times arrangement. Oversees and
coordinate all golf starting times and commitments as set forth in
sales contract.
-Sees, coordinates and develops all Banquet Event Orders for golf
groups, golf and tournament as needed.
-Facilitates and follows through on all pertinent correspondence
related to the golf group and golf tournaments events as well as
develops, produces and expedites all information related to the
golf group and golf tournament event resumes.
-Coordinates inter-departmental support for all golf groups, golf
and tournament events with all resort departments.
-Works with customers to promote golf events, sell logo
merchandise, and coordinate all other golf operation services.
-Assists in rebooking golf outings and golf package groups as well
as providing assistance and suggestions to the golf sales
staff.
In addition to performance of the essential functions, this
position may be required to perform a combination of the following
supportive functions, with the percentage of time performing each
function to be solely determined by the manager based upon the
particular requirements of the hotel:
-Maintains flexibility to take on new and different tasks as
directed by the Department Manager.
-Incorporates safe work practices in job performance.
EDUCATION/EXPERIENCE
Associate's degree (AA) or equivalent from two-year college or
technical school; or six months to one year related experience
and/or training; or equivalent combination of education and
experience.
REQUIREMENTS
-Must be able to speak, read, write and understand the primary
language(s) used in the workplace.
-Must be able to read and write to facilitate the communication
process.
-Requires good communication skills, both verbal and written.
-Must possess basic computational ability.
-Thorough understanding of course rotation and tee time
arrangements.
-Must possess computer skills, including Microsoft Office 97, Excel
and PowerPoint.
-May be required: to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form; to deal
with problems involving several concrete variables in standardized
situations.
PHYSICAL DEMANDS
-Most work tasks are performed indoors. Temperature is moderate and
controlled by hotel environmental systems.
-Must be able to sit at a desk for up to 8 hours per day. Walking
and standing are occasionally required. Length of time of these
tasks may vary from day to day and task to task.
-Must be able to exert well-paced ability to reach other
departments of the hotel on a timely basis.
-Must be able to lift up to 15 lbs. occasionally.
-Requires grasping, writing, standing, sitting, walking, repetitive
motions, listening and hearing ability and visual acuity.
-Talking and hearing occur continuously in the process of
communicating with guests, supervisors and other employees.
-Vision occurs continuously with the most common visual functions
being those of near vision and depth perception.
-Must have finger dexterity to be able to operate office equipment
such as computers, printers, 10-key adding machine, electric
typewriter, multi-line touch tone phone, filing cabinets, FAX
machines, photocopiers, dolly and other office equipment as
needed.
CERTIFICATES/LICENSES
None required.
Starting Salary is $44k
Keywords: Innisbrook Resort, Palm Harbor , Golf Services Manager, Executive , Palm Harbor, Florida
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