Medical Office Receptionist
Company: LifeStance Health
Location: Palm Harbor
Posted on: May 28, 2023
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Job Description:
At LifeStance Health, we strive to help individuals, families,
and communities with their mental health needs. Everywhere. Every
day. It's a lofty goal; we know. But we make it happen with the
best team in mental healthcare.Thank you for taking the time to
explore a career with us. As the fastest growing mental health
practice group in the country, now is the perfect time to join our
corporate team!ROLE OVERVIEWWe are seeking a reliable and motivated
Front Office Coordinator. The candidate will be the front office
support for patients and clinicians as a whole. You will be
responsible for patient management, checking in/out, answering
questions regarding patient insurance coverage and benefits and
more. Candidate must be detail-oriented, be able to multitask, have
a pleasant personality, be a team player, and possess professional
etiquette.As a full-time employee of LifeStance Health, the
following benefits are offered: medical, dental, vision, AD&D,
short and long-term disability, and life insurance. Additional
benefits include a 401k retirement savings with employer match,
paid parental leave, paid time off, holiday pay and an Employee
Assistance Program.LOCATION: 34650 US Hwy 19 N Suite 206, Palm
Harbor, FL 34683SCHEDULE8:00am-5:00pm
M-FriPAY$17.50hrRESPONSIBILITIES Greeting and checking patients
in/out in a courteous manner; including going over all necessary
paperwork, collection of co-payments/deductibles/co-ins, balances
etc., at the time of service. Provide patients with initial
assessment paperwork, evaluate for completion, and accept
electronic forms into the EHR system. Answering calls and providing
patient support with miscellaneous inquires, payment related
questions, release requests, etc. Ensure accuracy of patient
accounts, such as accurate billing address, contact information,
payment authorization and collection. Assisting patients with
scheduling follow-up appointments, rescheduling appointments as
needed, and managing (Tele/In-person) appointments scheduled for
accuracy. Assisting patients with Vsee access, Patient Portal, and
navigate LifeStance website platforms Answering emails and Patient
Messages via Patient Portal and voicemails Auditing the scheduler
daily for appointment cleanup Office upkeep and making sure common
space is clean and clutter free General office duties, such as
sorting the office mail, scanning documents, and Efaxes Backup
support to the Office Lead for the pre-appointment processes All
other office duties as assigned by the Office LeadSKILLS &
EXPERIENCE High School Diploma or equivalent; Associate's degree
preferred 2 years of customer service care experience; experience
in healthcare is highly preferred Prior knowledge of OSHA/HIPAA
regulations would be advantageous Ability to multitask Ability to
work independently and as a team member Strong communication
skills, both written and verbal- Qualified candidates must be
legally authorized to be employed in the United States- LifeStance
is an EEO/Affirmative Action Employer and does not discriminate on
the basis of age, race, color, religion, gender, sexual
orientation, gender identity, gender expression, national origin,
protected veteran status, disability or any other legally protected
status- Demonstrates awareness, inclusivity, sensitivity, humility,
and experience in working with individuals from diverse ethnic
backgrounds, socioeconomic statuses, sexual orientations, gender
identities, and other various aspects of cultureLifeStance Health
(NASDAQ: LFST) is one of the nation's largest providers of virtual
and in-person outpatient mental health care for children,
adolescents and adults experiencing a variety of mental health
conditions. LifeStance Health is based in Scottsdale, Arizona.Our
Vision: A truly healthy society where mental and physical
healthcare are unified to make lives better.Our Mission: To help
people lead healthier, more fulfilling lives by improving access to
trusted, affordable and personalized mental healthcare.Our
Values:Delivering Compassion - We care for people unconditionally
and act with empathy always.Building Relationships - We are
collaborative, building enduring relationships to achieve more
together.Celebrating Difference - We respect the diversity of every
individual's lived experiences.Learn more at .
Keywords: LifeStance Health, Palm Harbor , Medical Office Receptionist, Healthcare , Palm Harbor, Florida
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