District Manager

Company: Wingstop
Location: Palm Harbor
Posted on: May 11, 2022

Job Description:

Were not in the wing business. Were in the flavor business. Its been our mission to serve the world flavor since we first opened shop in 94, and were just getting started.

Wingstop is the destination when you crave fresh never frozen wings, hand-cut seasoned fries, and made fresh bleu cheese and ranch. For people who demand flavor in everything they do, theres only Wingstop - because its more than a meal, its a flavor experience.

The District Manager provides leadership, oversees the staff, and assistance to General Manager to achieve short and long-term company objectives. This position is critical to Wingstop Restaurants; the District Manager must ensure all the restaurants in their region comply with local, state and federal regulations and OSHA guidelines. The District Manager contributes to the success of Wingstop through the direction and control of restaurant operations to ensure a positive guest experience and company profitability, direct the operation of the restaurant, attain sales and profit objectives, maintain the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising managers and team members.

Essential Duties and Responsibilities::

Partners with General Managers and staff to run an excellent operation, showing leadership, be a team player, maintain a professional demeanor and help crew members meet the standards for quality customer service

Provide the necessary counsel and assistance to ensure managers establish business plans to help keep restaurants profitable

Ensure the company is making a profit by following guidelines for sales growth, food prices and employee wages

Responsible for undergoing further training as well as training the staff. Training covers not just the scope of the restaurants operations but also personal development

Coaches store managers how to handle progressive discipline, termination issues and employee development opportunities in both one on one and group training sessions

Ensure appropriate cleanliness, sanitation, safety and staffing standards are maintained

Continually evaluate and react to performance issues and actively recruit restaurant staff candidates

Ensures that all restaurants maintain a Theoretical to Actual COGS variance of less than 2%

Ensures that labor standards are followed in all restaurants and scheduled to actual labor stays within 2% variance

Familiar with Aloha and NBO

Any other responsibilities as assigned by the Director of Operations

Team Focus::

Brings problems to the attention of the supervisor; is willing to ask for help.

Identifies and introduces new ideas and solutions to create efficiency in the operation.

Always represents the brand and department in a professional and polished manner.

Essential Skills::

Guest service mentality; has a genuine desire to serve the customer

Maintains a calm, tactful demeanor when dealing with difficult situations

Manages multiple projects and timelines with a sense of urgency and follow through

Well organized and detail oriented

Ongoing learner; exhibits insatiable curiosity and an interest in self improvement

Has an outgoing personality

Strong work ethic

Has restaurant industry experience

Maintains regular and predictable attendance

Must have a valid U.S. Driver's license

Must be 18+ years old

Other duties as assigned

Keywords: Wingstop, Palm Harbor , District Manager, Hospitality & Tourism , Palm Harbor, Florida