Assistant Store Manager
Company: Curaleaf
Location: Palm Harbor
Posted on: June 19, 2022
Job Description:
Join our team in Palm Harbor!Job ResponsibilitiesCustomer
Experience
- Monitors and analyzes the customer service provided by team
members. Offers feedback and coaching.
- Greets customers and offers assistance with products and
services.
- Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer
experience, including interpersonal habits and Curaleaf service
traits.
- Resolves customer complaints and helps respond to customers'
special needs.Operations
- Supervises operation of the store and team members,
opening/closing/changing shifts, task delegation and scheduling
team members
- Supervises the control of the store money including register
counts, withdraws from the bank, armored car pickups, safe
deposits, change orders and oversees all aspects of bookkeeping
including ledger, invoices, cash reports and time records.
- Learns to analyze inventory trends and supervises inventory
management, including ordering items, keeping stock, and leveraging
company resources to avoid outs and overstock.
- Supervises receiving, stocking, pricing, returning, and
transferring of merchandise.
- Ensures that store/grounds are clean and presentable; manages
repair and maintenance; responds to emergencies.
- Supervises operations of assigned location including strict
compliance with all applicable laws and regulations.
- Maintains knowledge of all computer and technology systems and
software (e.g. registers, Biotrack, etc.). Ensures response to all
systems problems by contacting information technology support and
seeking solutions.
- Complies with all company policies and procedures; maintains
respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned,
including assisting team members as needed.
- Willing to travel to other locations for training and/or
coverage Daily Planning and Execution
- Assigns daily operational responsibilities and tasks and sets
expectations for store team members and assistant managers.Business
Performance Management
- Receives exposure to analysis of financial and performance data
for the store, pharmacy, and clinic.
- Reviews and analyzes asset protection data and develops and
implements action plans to reduce loss.People and Performance
Management
- Manages team member performance by assigning responsibilities,
setting goals and expectations, observing performance, providing
feedback and giving recognition. Manages employee career
progression.
- Ensures training of team members; provides coaching and
mentoring.
- Issues constructive discipline and makes discipline
recommendations.
- Promotes teamwork and motivates team members by establishing
expectations, tracking results, showing enthusiasm and sharing the
vision.
- Ensures compliance with all corporate policies, applicable
employment laws, and is consistently fair in the treatment of all
team members.
- Develops and delivers performance management for direct
supervises.Training and Personal Development
- Participates in the company and on-the-job training to improve
skills and productivity and attends training requested by the
Dispensary Manager, Director of Dispensary Operations and other
company leaders
- Follows performance improvement plans offered by dispensary
manager and director of dispensary operations
- Seeks self-development by monitoring own performance, setting
high personal standards, learning about the fields of retail and
management, seeking best practices.Communications
- Communicates regularly with team members through one-on-one
discussions, group meetings, soliciting input, answering questions,
and ensuring communication are open between management and
non-management team members.
- Assists Store Manager in planning and attending community
events.Basic Qualifications
- Bachelor's Degree prior to position start date or High School
Diploma/GED and 1 year of retail supervisory experience..
- Must be fluent in reading, writing, and speaking English.
- Willingness to work flexible schedule including extended days,
evenings, and weekend hours.
- Experience working in a heavily regulated industry
necessary
- Strong leadership skills, ability to build and manage
teams
- Strong salesmanship skills. Experience in driving revenue.
- Willing to undergo a background check, in accordance with local
law/regulationsPreferred Qualifications
- Bachelor's Degree/GED and 1 year of retail supervisory
experience.
- Prior retail supervision experience.Curaleaf is an Equal
Opportunity Employer
Keywords: Curaleaf, Palm Harbor , Assistant Store Manager, Hospitality & Tourism , Palm Harbor, Florida
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