Banquet House Attendant
Company: Innisbrook Resort
Location: Palm Harbor
Posted on: January 22, 2023
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Job Description:
POSITION OBJECTIVE
Set-up, clean and maintain meeting and banquet rooms following the
standards of service as set by hotel management.
ESSENTIAL JOB FUNCTIONS
-Properly clean and set meeting rooms and banquet functions per
specifications on resume and BEOs or as given by banquet management
including vacuuming floors and cleaning walls and windows/mirrors.
Proper care, movement, storage of all equipment such as tables,
chairs, risers, dance floor lecterns is required. Proper control
and storage of meeting room supplies such as linen, pads,
pens/pencils and candy, etc. are required.
-Service every meeting room by emptying trash, removing dirty
plates, cups, linens and glasses, and replace as necessary.
Straighten all chairs. Replenish water requirements as specified or
requested.
-On a continuous basis, keep service corridors, pre-function space,
and storage areas clean, organized and unobstructed.
-Upon customer request, locate and deliver convention material to
designated location. Perform other duties as requested, such as
moving furniture in and about the hotel.
In addition to performance of the essential functions, this
position may be required to perform a combination of the following
supportive functions, with the percentage of time performing each
function to be solely determined by the manager based upon the
particular requirements of the hotel:
-Relay any problem situations or damaged areas to Banquet
Management in a timely manner for immediate action.
-Perform other duties as requested, such as moving office furniture
and cleaning carpet and chairs.
EDUCATION/EXPERIENCE
High School diploma or general education degree (GED); or one to
three months related experience and/or training.
REQUIREMENTS
-Must be able to speak, read, write and understand English.
-Must be able to read and write to facilitate the communication
process.
-Requires good communication skills, both verbal and written.
-May be required to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form to deal
with problems involving several concrete variables in standardized
situations.
PHYSICAL DEMANDS
-Tasks will be performed both indoors and outside. Must be able to
tolerate temperature extremes.
-Must be able to stand and exert well-paced mobility for up to 4
hours in length.
-Must be able to exert well-paced ability to maneuver between
functions occurring simultaneously.
-Must be able to exert well-paced ability in limited space and to
reach other departments of the hotel on a timely basis.
-Must be able to bend, squat and lift up to 75 lbs. on a regular
and continuing basis.
-Must be able to push and pull carts and equipment weighing up to
250 lbs. on a regular and continuing basis.
-Must be able to bend, stoop, squat and stretch to fulfill cleaning
tasks.
-Requires grasping, writing, standing, sitting, walking, repetitive
motions, bending, climbing, listening and hearing ability and
visual acuity.
-Talking and hearing occur continuously in the process of
communicating with guests, supervisors and other employees.
-Vision occurs continuously with the most common visual functions
being those of near vision and depth perception.
-Requires manual dexterity to use and operate all necessary
equipment.
WORK ENVIRONMENT
-Must be able to work effectively in a stressful environment,
communicate with others, effectively deal with customers and accept
constructive criticism from supervisors.
Must be able to change activity frequently and cope with
interruptions
Keywords: Innisbrook Resort, Palm Harbor , Banquet House Attendant, Hospitality & Tourism , Palm Harbor, Florida
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