Banquet Server
Company: Innisbrook Resort
Location: Palm Harbor
Posted on: January 24, 2023
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Job Description:
POSITION OBJECTIVE
Serve food and beverage items to customers in a friendly,
enthusiastic, professional, and timely manner.
ESSENTIAL JOB FUNCTIONS
-Gather all equipment necessary to service a function and maintain
a clear and immaculate service corridor.
-Set tables and/or buffet tables per Banquet Event instruction and
Company standards. Ensure that dishware is clean.
-Serve food and beverage items. Clear tables and return all
equipment to their respective areas. Retrieve all reusable food
items and place them on a separate queen, as provided.
-Ensure service corridor safety by transporting all equipment in
the proper manner. Be responsible for handling of all equipment and
linens. Ensure that all spills and breakage are attended to
immediately.
In addition to performance of the essential functions, this
position may be required to perform a combination of the following
supportive functions, with the percentage of time performing each
function to be solely determined by the manager based upon the
particular requirements of the hotel:
-Assist in moving any tables and chairs as assigned.
-Inform supervisor of any problems or complaints.
-Responsible for the proper handling of all equipment, i.e., china,
glass, silver, linen items and props, ensuring proper storage after
use.
EDUCATION/EXPERIENCE
High School diploma or equivalent. One to three months
experience.
REQUIREMENTS
-Must be able to speak, read, write and understand the primary
language(s) used in the workplace.
-Must be able to read and write to facilitate the communication
process.
-Requires good communication skills, both verbal and written.
-Knowledge of table service standards.
-Knowledge of appropriate table settings and service ware.
-Ability to describe all menu items and methods of preparation.
-May be required: to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form; to deal
with problems involving several concrete variables in standardized
situations
-Must be able to work effectively in a stressful environment,
communicate with others, effectively deal with customers and accept
constructive criticism from supervisors
-Must be able to change activity frequently and cope with
interruptions
-Must be able to provide us with weekly availably which may include
Morning, Afternoons, Evening, Holidays and Weekends
PHYSICAL DEMANDS
-Most work tasks are performed indoors. Temperature is moderate and
controlled by hotel environmental systems; however, must be able to
work in extreme temperatures like freezers (-10 -F) and kitchens
(+110 -F), possibly for one hour or more.
-Must be able to stand and exert well-paced mobility for up to 4
hours in length.
-Must be able to exert well-paced ability in limited space.
-Must be able to bend, stoop, squat and stretch to fulfill cleaning
tasks.
-Must be able to exert well-paced ability to maneuver between
functions occurring simultaneously.
-Must be able to lift trays of food or food items weighing up to 30
lbs. on a regular and continuing basis.
-Must be able to push and pull carts and equipment weighing up to
250 lbs. frequently.
-Requires grasping, writing, standing, sitting, walking, repetitive
motions, bending, climbing, listening and hearing ability and
visual acuity.
-Talking and hearing occur continuously in the process of
communicating with guests, supervisors and other employees.
-Vision occurs continuously with the most common visual functions
being those of near vision and depth perception.
-Requires manual dexterity to use and operate all necessary
equipment.
WORK ENVIRONMENT
-Must be able to work effectively in a stressful environment,
communicate with others, effectively deal with customers and accept
constructive criticism from supervisors.
-Must be able to change activity frequently and cope with
interruptions.
Keywords: Innisbrook Resort, Palm Harbor , Banquet Server, Hospitality & Tourism , Palm Harbor, Florida
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