Banquet Captain
Company: Innisbrook Resort
Location: Palm Harbor
Posted on: March 20, 2023
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Job Description:
POSITION OBJECTIVE
Supervise and coordinate activities of kitchen and dining room
workers with-in banquet functions. Ensure that all aspects of
events are set and run in accordance to the Banquet Event Orders
and Client specifications.
ESSENTIAL JOB FUNCTIONS
-Check all room sets prior to each event. Meet with the Banquet
Chef to confirm quantities of food items and timing of food leaving
the kitchen. Check all china, glassware, silverware, and linen
items needed for the event. Inform staff of specific needs for
buffets and receptions. Check staffing needs for upcoming events.
Check inventory needs for all upcoming events.
-Conduct pre-function meetings to ensure personal hygiene and
appearance standards of staff are met. Allocate stations and
partners for staff. Review banquet event orders.
-Communicate with the meeting planner handling the function to
ensure all needs have been met and to check for any last minute
instructions or changes.
-Be aware of all upcoming groups and major conventions over
upcoming 90 days. Review assigned work functions for the entire day
and the next week. Read all assigned banquet menus and ask if
specific items are unclear. Complete all daily administrative
tasks.
-Select several tables at random during the function to evaluate
food and service. Ensure that food is served at the appropriate
temperature.
In addition to performance of the essential functions, this
position may be required to perform a combination of the following
supportive functions, with the percentage of time performing each
function to be solely determined by the manager based upon the
particular requirements of the hotel:
-Responsible for the proper handling of all equipment, i.e., china,
glassware, silverware, linen, and props, ensuring proper storage
after use.
-Inform Chef of head count as soon after seating as possible.
-Recommend proper maintenance and repair to the Director,
Engineering and ensure the proper housekeeping of all function
space.
EDUCATION/EXPERIENCE
High School diploma or general education degree (GED). One to three
months related experience. Previous banquet operations experience
preferred.
REQUIREMENTS
-Must be able to speak, read, write and understand the primary
language(s) used in the workplace.
-Must be able to read and write to facilitate the communication
process.
-Requires good communication skills, both verbal and written.
-Must possess basic computational ability.
-Must possess basic computer skills.
-May be required: to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form; to deal
with problems involving several concrete variables in standardized
situations.
-May be required to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form, to deal
with problems involving several concrete variables in standardized
situations
-Must be able to work effectively in a stressful environment,
communicate with others, effectively deal with customers and accept
constructive criticism from supervisors
-Must be able to change activity frequently and cope with
interruptions
PHYSICAL DEMANDS
-Tasks are performed both indoors and outdoors.
-Must be able to stand or walk for up to 5 hours per day. Length of
time of these tasks may vary from day to day and task to task.
-Must be able to regularly lift and/or move up to 10 lbs,
frequently lift and/or move up to 25 lbs, and occasionally lift
and/or move up to 50 lbs.
-Requires grasping, writing, standing, sitting, walking, repetitive
motions, bending, climbing, listening and hearing ability and
visual acuity.
-Talking and hearing occur continuously in the process of
communicating with guests, supervisors and subordinates.
-Vision occurs continuously with the most common visual functions
being those of near vision and depth perception.
-Requires manual dexterity to use and operate all necessary
equipment.
-Must have finger dexterity to be able to operate office equipment
such as computers, printers, 10-key adding machine, multi-line
touch tone phone, filing cabinets, FAX machines, photocopiers,
dolly and other office equipment as needed.
WORK ENVIRONMENT
-Must be able to work effectively in a stressful environment,
communicate with others, effectively deal with customers and accept
constructive criticism from supervisors.
Must be able to change activity frequently and cope with
interruptions
Keywords: Innisbrook Resort, Palm Harbor , Banquet Captain, Hospitality & Tourism , Palm Harbor, Florida
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