In-Store Field Service Professional
Company: The Home Depot
Location: Palm Harbor
Posted on: August 7, 2022
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Job Description:
MUST LIVE WITHIN 20 MILES OF LARGO, FLPosition Purpose:Field
Service Professional - As a Field Service Professional you will
maintain a variety of light industrial equipment found in retail
locations and manufacturing facilities, such as paint shakers,
carpet carousels, checkout stand, blind cutting machines, shopping
carts, and lifts. You must be a self-starter, eager to "hit the
road" and derive great satisfaction in getting customer's equipment
up and running. Generally, provide maintenance and repairs in
various locations within a 1.5-hour radius of your home. The hours
for this position are based on customers maintenance needs and will
vary.Major Tasks, Responsibilities & Key Accountabilities:30% - Be
customer-focused, strive to delight the customer. Be available and
accessible by phone and computer daily as required. Explain each
service and repair performed to customers30% - Maintain,
trouble-shoot and service light industrial equipment both
mechanically and electrically. Troubleshoot, adapt, and
resolve/repair all issues to keep equipment functioning properly.
Test each system after service/repair is complete to ensure the
system is functioning properly. Perform proper inspection of
customer system to prevent future issues. Read mechanical,
hydraulic, pneumatic, and electrical schematics as required20% -
Provide daily reports and communicate regularly with store
managers, District Managers, and home office personnel. Provide
detailed and clear service reports, turning them in daily. Make
phone calls and processing paperwork in accordance with CPES
policies and procedures10% - Use computer applications for word
processing, modify excel spreadsheets, inventory control and
reporting10% - Use sound judgment to deal with and eliminate safety
related issuesNature and Scope:This position reports to the
REGIONAL SVCS EQUIPTMENT MGRThis position has no direct
reportsEnvironmental Job Requirements:Environment:1. Located in a
comfortable indoor area. Any unpleasant conditions would be
infrequent and not objectionable.Travel:Typically requires
overnight travel less than 10% of the time.Additional Environmental
Job Requirements:Standard Minimum Qualifications:Must be eighteen
years of age or older.Must be legally permitted to work in the
United States.Additional Minimum Qualifications:Must have reliable
transportation and valid Driver's License with proof of insurance
and good driving record- Versatile equipment maintenance repair
skill set- PLC and Welding experience - Light welding beneficial-
Ability to adhere to OSHA regulations including, but not limited to
fall protection, lock-out tag-out procedures- 1-3 years wrench in
hand experience (mechanical, engineering, electrical, copiers, or
cable installation (Experience limited to only computer/IT repair
and installation is not generally a fit for this role.)- Must be
able to read mechanical, hydraulic, pneumatic and electrical
schematics as required- Ability to sit, stand and drive for
extended periods of time. Lift 80 lbs. Climb 15+ ft.- Must reside
within 15-20 miles of the target city- Must have standard tools
used in the craft, a computer and scanner with high-speed internet
access- Be a self-starter, driving customer satisfaction with a
passion for equipment maintenanceEducation Required:The knowledge,
skills and abilities typically acquired through the completion of a
high school diploma and/or GED.Years of Relevant Work Experience:2
yearsCertifications & Licenses:Physical Requirements:Requires
intermittent periods during which continuous physical exertion is
required, such as walking, standing, stooping, climbing, lifting
material or equipment, some of which may be heavy or
awkward.Additional Qualifications:Preferred
Qualifications:Knowledge, Skills, Abilities and Competencies:Action
Oriented: Taking on new opportunities and tough challenges with a
sense of urgency, high energy, andenthusiasmBuilds Networks:
Effectively building formal and informal relationship networks
inside and outside of the organizationCollaborates: Building
partnerships and working collaboratively with others to meet shared
objectivesDecision Quality: Making good and timely decisions that
keep the organization moving forward
Pay Rate: -
Keywords: The Home Depot, Palm Harbor , In-Store Field Service Professional, IT / Software / Systems , Palm Harbor, Florida
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