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Systems Engineer

Company: Geographic Solutions, Inc.
Location: Palm Harbor
Posted on: January 1, 2020

Job Description:

Job Summary We are seeking an experienced Systems Engineer to be part of our Operations team that provides data center and systems support for our Software as a Service (SaaS) Microsoft Windows, VMware, and hybrid Storage Area Network (SAN) infrastructure. The candidate should possess strong troubleshooting and analytical skills; disaster recovery and business continuity planning abilities, implementation and execution experience is a plus. The candidate will support the company s mission by working with other teams to design, engineer, build, implement/install and support joint solutions for remote clients. A working knowledge of Cisco s Unified Computing System (UCS) and Microsoft s Hyper-V virtual environments is essential to be successful in this position. The candidate should also possess a good knowledge/understanding of RDC (Remote Desktop Connection / MSTSC), SolarWinds Orion, Amazon s AWS, and Microsoft s Azure cloud service offerings, and various troubleshooting tools such as Wireshark. The candidate should be eager to work, learn and grow as part of a fast growing and highly technical team of engineers. In addition to the above, the candidate will also be accountable for providing support for Exchange 2016, MS Server 2012-2016, and SharePoint 2013. The ideal candidate will have moderate to extensive experience with the following: Windows 2012/2016 including clustering IIS administration in an extensive SaaS hosting environment Windows Active directory (AD); GPO Administration Administration and modification of Domain Name System (DNS) MS Windows PowerShell scripting Experience creating automated scripts and software preferred File/Print, File Transfer (FTP) and Secure File Transfer (SFTP) protocols EMC VNX, Pure, Nimble, NetApp and Western Digital storage arrays Engineering, implementing and troubleshooting of networked file systems such as NFS or CIFS Configuring and performance tuning of SAN switches, including zones and VSANs Disaster Recovery testing and implementation Creation of Client VM Templates, cloning and managing VM Snapshots, P2V, VMware Converter, VMware Virtualization solutions, VM Migration & Cloning VMotion, Storage VMotion, HA, DRS, FT, Host Profiles and SRM concepts SolarWinds (Orion) monitoring utilities System Firewalls, Security administration and platform hardening Hardware troubleshooting and data center implementations and support TCP / UDP networking concepts The ideal candidate should have at least a working knowledge of the following areas: Microsoft SQL replication (log shipping/AlwaysOn) Website Load balancing (Radware AppDirector and Alteon a plus) Proficiency in flowcharting and diagram design CommVault backup (or similar product) solutions Fluent in Word, Excel, PowerPoint, and Visio applications A bachelor s degree in IT, MIS, CS or a related field, or 8 years of job experience required. Other Skills: Excellent customer service Our customers are the top priority Strong communication skills, both written and verbal Must have the ability to communicate technical concepts to a broad range of technical and non-technical staff and management Proven ability to multitask, prioritize and remain cool under pressure Strong analytical skills (i.e., technical and non-technical problem solving skills) Must be a team player and self-starter with the ability to work with minimal supervision Critical thinking, observation and reasoning abilities Additional Responsibilities: Provide Root Cause Analysis (RCA) for system outages Develop, implement, and maintain Standard Operating Procedures (SOPs) Perform daily health checks to ensure storage is operational and healthy Lead and coordinate troubleshooting as required; resolve and close tickets in accordance with SLAs Ensure system resources are patched with the latest software versions, security updates, and hotfixes Cross-train and mentor other engineers to improve coverage and team performance On-call rotation duty Conduct after-hour maintenance and troubleshooting as required (nights and weekends) Sitting for long periods of time Ability to lift 50 pounds Perform other duties as assigned - provided by Dice

Keywords: Geographic Solutions, Inc., Palm Harbor , Systems Engineer, Other , Palm Harbor, Florida

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