Medical Receptionist

Company: Optum
Location: Palm Harbor
Posted on: October 19, 2020

Job Description:

Overview:

Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.

Essential Functions:

Greets patients and directs them to appropriate departments

Answers multiple phone lines; directs calls and takes messages as needed

Verifies patient information and insurance eligibility; collects payments

Directs patients to complete forms and processes patient-related paperwork

Informs provider’s assistant of no shows and cancellations

Makes follow-up appointments for patients and calls patients to confirm appointments

Contacts “bumped” patients and reschedules appointments as appropriate

Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned Education:

Minimum: 1 or 2 years of post-high school education or a degree from a two-year college.

Minimum: Graduate of an accredited Medical Assistant program.

Minimum: Phlebotomy certificate.

Minimum: Basic Life Support for Healthcare providers” (AHA) or “CPR/AED for the Professional Rescuer” (American Red Cross).

Preferred: Certified Medical Assistant (CMA).

Experience:

Minimum: Up to and including one year of experience

Minimum: Experience working with the public

Preferred: Over 1 year of experience and up to and including 3 years of experience

Experience in medical reception and customer service

Knowledge, Skills, and Abilities:

Add KSAs here

DaVita Medical Group manages and operates medical groups and affiliated physician networks in California, Colorado, Florida, Nevada, New Mexico, Pennsylvania and Washington. A leading independent medical group in America, DaVita Medical Group has over two decades of experience providing coordinated, outcomes-based medical care in a cost-effective manner. As of June 30, 2017, DaVita Medical Group’s teammates, employed clinicians and affiliated clinicians provided care for approximately 1.7 million patients. DaVita Medical Group’s leadership development initiatives and social responsibility efforts have been recognized by Fortune, Modern Healthcare, Newsweek and WorldBlu.

DaVita Medical Group is an equal opportunity/affirmative action employer. As such, DaVita Medical Group makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

DaVita Medical Group will consider qualified applicants who have criminal histories in a manner consistent with the law.

Keywords: Optum, Palm Harbor , Medical Receptionist, Other , Palm Harbor, Florida