Wax & Metal Finish Tech
Company: Crawford Dental Lab
Location: Palm Harbor
Posted on: January 15, 2022
Full time position for an experienced wax metal finish
technician in our Palm Harbor, FL fixed crown and bridge
Maintain quality service through quality standards; analyzing and
resolving quality problems; identifying trends; recommending system
Participate in the production of fixed product according to
Follow up on all customer complaints to ensure the issues
identified are resolved to the customers satisfaction and use as an
opportunity to coach others
Handle all escalated phone calls, assist, and troubleshoot all
technical issues and phone calls presented by accounts and or
Actively participate and share ideas for improvement that will
positively shape the relationship the laboratory has with
Individually responsible for continued learning in-depth product
knowledge, staying current with laboratory and industry product and
Ensure the responsible use, safety and care of equipment.
Ensure preventive maintenance requirements are met and that work
areas of the department are kept clean.
Participate in company sponsored training and meetings as
All other duties as assigned.
Skillset and Abilities Required:
Must be able to read, write, speak and understand English.
Ability to effectively present information to team members and
Ability to work in a fast paced, ever changing work
Must have basic computer skills,
Verbally communicate with all levels of staff, leadership and
customers maintaining a positive demeanor and nurturing
Preform quality control measures on all fixed work prior to
returning to customer
Must be a results driven individual.
Attention to detail.
Strong professional, ethical and personal integrity.
Read and interpret prescriptions and other required
Ability to effectively communicate technical information.
Must perform duties in an independent manner with minimal direction
Ability to listen and assess situations, providing possible
solutions and feedback for consideration.
Minimum Education and Experience Required:
Required: High School diploma or equivalent required.
Required: Production and/or Manufacturing experience.
Required: Full contour wax, metal finishing, and soldering
Preferred: 3shape design experience
Preferred: Certified Dental Laboratory Technician (CDT)
Preferred: Customer Service experience
Keywords: Crawford Dental Lab, Palm Harbor , Wax & Metal Finish Tech, Other , Palm Harbor, Florida
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