-Maintains flexibility to take on new and different tasks as
directed by the Department Manager.
-Incorporates safe work practices in job performance.
High school diploma or general education degree (GED); or one to
three months related experience and/or training; or equivalent
combination of education and experience.
-Must be able to speak, read, write and understand English.
-Must be able to read and write to facilitate the communication
-Requires good communication skills, both verbal and written.
-Must possess basic computational ability.
-Must possess computer skills, including, but not limited to,
accounting programs, Microsoft Office.
-Excellent interpersonal and sales-related skills.
-May be required to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form; to deal
with problems involving several concrete variables in standardized
-Most work tasks are performed indoors. Temperature is moderate and
controlled by hotel environmental systems.
-Must be able to sit at a desk for up to 8 hours per day; Standing
when guests arrive. Walking and standing are occasionally required.
Length of time of these tasks may vary from day to day and task to
-Must be able to exert well-paced ability to reach other
departments of the hotel on a timely basis.
-Must be able to lift up to 50 lbs. occasionally, and 20 lbs
-Requires grasping, writing, standing, sitting, walking, repetitive
motions, listening and hearing ability and visual acuity.
-Talking and hearing occur continuously in the process of
communicating with guests, supervisors and other employees.
-Vision occurs continuously with the most common visual functions
being those of near vision and depth perception.
-Must have finger dexterity to be able to operate office equipment
such as computers, printers, 10-key adding machine, electric
typewriter, multi-line touch tone phone, filing cabinets, FAX
machines, photocopiers, dolly and other office equipment as
-Must be able to work effectively in a stressful environment,
communicate with others, effectively deal with customers and accept
constructive criticism from supervisors.
-Must be able to change activity frequently and cope with