Shift Lead GSR
Company: Thorntons LLC
Location: Palm Harbor
Posted on: January 17, 2023
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Job Description:
A shift leader is expected to maintain overall safety, all GSR
shift duties, all shift reconciliation procedures, category counts,
cash and inventory control and vendor check-in procedures. The
shift leader will execute every aspect of Thorntons food and
beverage program and be able to provide up to date training in
standard practices, procedures and food safety to other team
members. The shift leader will ensure the respect of all team
members, provide coaching, celebrate achievements and ensure
prioritization, delegation and completion of tasks when running an
assigned shift without other store management/leadership. The shift
leader is to work multiple shifts (for example: 1st, 2nd, and 3rd)
and is expected to assist in training of new team
members.RequirementsEssential Job Functions (RESPONSIBLE TO)
Delivers guest service with a how may I help you attitude. Looks
for opportunities to delight guests and follows instructions from
store management. Ring all sales as discussed in the operations
procedures. Assure proper sale and accounting of money
orders/lottery during shift. Accurately account for price
overrides, store use of merchandise, voids, returns and waste. Keep
coolers, fast lane merchandise, store shelves, and displays fully
stocked and fronted at all times. Clean and maintain equipment and
ready high-margin products such as coffee, fountain drinks, etc.
Use suggestive selling techniques to suggest items to guests that
complement their purchases, and asks our guests if they are a
refreshing rewards member at the beginning of every transaction.
Ensure that the Store Management is made aware of all sales, cash,
or operating discrepancies. Clean windows, floors, shelving,
counters, gas pumps regularly, and restrooms per store operating
procedures (daily check list). Clean the parking lot and grounds
surrounding the store as needed. Advise store management of any
maintenance or safety problems. Practices safe working habits that
align with company safety rules Properly uses the Guest Service
Department for guest service issues Stay familiar with all
Thorntons policies applicable to the GSR position as outlined on
Thorntons Intranet. Adheres to all city, county, and state alcohol
and tobacco and all other applicable laws and regulations Perform
additional duties as assigned. Maintain PAR levels as outlined on
PAR sheet per store expectations.Preferred Qualifications
Education- High School Diploma or GED Experience- All experience
will be considered Knowledge/Skills Ability to speak, read,
understand, and write the English language. Ability to perform
accurate mathematical calculations
Keywords: Thorntons LLC, Palm Harbor , Shift Lead GSR, Other , Palm Harbor, Florida
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