IT Business Senior Analyst
Company: Citi
Location: Palm Harbor
Posted on: May 15, 2022
Job Description:
As a bank with a brain and a soul, Citi creates economic value
that is systemically responsible and in our clients' best
interests. As a financial institution that touches every region of
the world and every sector that shapes your daily life, our
Enterprise Operations & Technology teams are charged with a mission
that rivals any large tech company. Our technology solutions are
the foundations of everything we do. We keep the bank safe and
provide the technical tools our workers need to be successful. We
design our digital architecture and ensure our platforms provide a
first-class customer experience. Our operations teams manage risk,
resources, and program management. We focus on enterprise
resiliency and business continuity. We develop, coordinate, and
execute strategic operational plans. Essentially, Enterprise
Operations & Technology re-engineers client and partner processes
to deliver excellence through secure, reliable, and controlled
services.Citi's Chief Operating Office is comprised of Resource
Management Operations, Resource Management Sourcing and Staffing
Office, Enterprise Resiliency, Global Program Management Office,
Chief Information Officer Council Governance, Enterprise Tools &
Reporting, O&T Transformation Office and the Chief of Staff
teams. The Chief Operating Office organization develops and
executes Enterprise Operations & Technology strategic and
operational plans, as well as provides central coordination of all
business office functions.The Enterprise Tools and Reporting (ETR)
team brings together the Strategy, Operations and Technology for
Citi's Program and Project Management Tools to allow for more
streamlined delivery, as well as solidify the bonds that currently
exist across teams for a more unified future direction. We're
looking for an IT Business Senior Analyst to fill an
intermediate-level position responsible for liaising between
business users and technologists to exchange information in a
concise, logical and understandable way in coordination with the
Technology team. The overall objective of this role is to
contribute to continuous iterative exploration and investigation of
business performance and other measures to gain insight and drive
business planning.Responsibilities:
- Support system change processes from requirements through
implementation and provide input based on analysis of
information
- Consult with business clients to determine system functional
specifications and provides user and operational support
- Work with business clients providing demos and manage User
Acceptance Testing (UAT) cycles
- Create user guides, release notes and other supporting
documentation
- Act as SME to stakeholders and /or other team members.
- Support day today business queries as a SME of the
application
- Be the advisor or coach to new or lower level analysts and work
as a team to achieve business objectives, performing other duties
and functions as assigned
- Has the ability to operate with a limited level of direct
supervision.
- Can exercise independence of judgement and autonomy.
- Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency.Qualifications:
- 4-6 years of relevant experience
- Previous experience working as a Business Analyst in Agile
methodology and/or SDLC is a must
- Ability to perform in client facing situations
- Experience in data analysis with intermediate/advanced
Microsoft Office Suite skills
- Proven interpersonal, data analysis, diplomatic, management and
prioritization skills
- Consistently demonstrate clear and concise written and verbal
communication
- Proven ability to manage multiple activities and build/develop
working relationships
- Proven self-motivation to take initiative and master new tasks
quickly
- Demonstrated ability to work under pressure to meet tight
deadlines and approach work methodically with attention to
detailEducation:
- Bachelor's degree/University degree or equivalent
experienceAbout CitiCiti, the leading global bank, has
approximately 200 million customer accounts and does business in
more than 160 countries and jurisdictions. Citi provides consumers,
corporations, governments, and institutions with a broad range of
financial products and services, including consumer banking and
credit, corporate and investment banking, securities brokerage,
transaction services, and wealth management.Additional information
may be found at - -- Twitter: - -- YouTube: - -- Blog: - --
Facebook: - -- LinkedIn:
-.-------------------------------------------------Job Family
Group:
Technology-------------------------------------------------Job
Family:Business Analysis / Client
Services------------------------------------------------------Time
Type:Full
time------------------------------------------------------Citi is
an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review .View the
"" poster. View the .View the .View the
-----------------------------Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Palm Harbor , IT Business Senior Analyst, Professions , Palm Harbor, Florida
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